Grameenphone Symphony Bring 4G Device & Free Internet Bundle

On Tagging: Free 3GB internet (1GB 3G + 2 GB 4G) (7 days validity)

Bundle Offer: 2GB @ 149(14 days validity)

6 times in 3 months

• For Tagging: ( If instant tagging fails)

Customer will Type TAG3GB and SMS to 5050 (Free of Charge)

• Offer activation:

Customer will Type SYM149 and SMS to 5050 (Free of Charge)

• Check Point:

Type Check SYM149 and send to 5050 (free of charge) to know how many times customer has availed the offer

Offer For 3G Products:

On Tagging: Free 2GB Internet (1 GB 3G + 1 GB FB) (Validity 7 days)

Bundle Offer: 1GB @ 99(14 days validity)

6 times in 3 months

• For Tagging: ( If instant tagging fails)

Customer will Type TAG2GB and SMS to 5050 (Free of Charge)

• Offer activation:

Customer will Type SYM99 and SMS to 5050 (Free of Charge)

• Check Point:

Type Check SYM99 and send to 5050 (free of charge) to know how many times customer has availed the offer.

• Keywords are not case sensitive.
• Offer is model specific.
• All new and existing prepaid and postpaid products are eligible for the campaign
• This offer is not applicable for Skitto customers
• Tagging Valid for 2 months but if any customer tagged in on 59th days then he/she can avail for each offer maximum 6 times in next 3 months.
• Customer will get a confirmation SMS for valid tagging after opt in
• For valid tagging, customers need to wait for 24 hours
• To use 4G, customer needs to have a 4G enabled SIM card and a 4G handset under 4G coverage area
• If tagging is unsuccessful then customer needs to restart the smartphone and send tagging request again or needs contact Grameenphone customer service hotline 121
• After valid tagging, customers need to follow the aforementioned instructions for Opt in
• Bonus balance check. Prepaid and postpaid customers can check bonus & purchased internet balance by dialing *121*1*2#.
• Maximum waiting time to avail the free offer is 24 hours
• After Internet Volume Expiration customer will be charged Tk 1.22/MB (Inclusive of VAT+SC+SD) till validity exists, up to 244 Taka (Inclusive of SD+VAT+SC)
• Unused Data Volume will be carried forward if the customer purchases the same pack(XGB at Tk XX) within the active validity period
• To Cancel your Internet Offer, dial *121*3041#
• In case of inactive SIM Cards or new SIM, please activate the number and then insert the activated number in the newly purchased handset for valid tagging.
• For multiple tagging by same user, first valid tagging will be considered and campaign benefit will be applicable. After valid tagging, bundle should be maintained.
• If a customer does not renew the offer within 28 days, he/she will be deactivated automatically. There will be no auto renewal feature.
• Above mentioned plan is limited time promotional offer and will be applicable till further notice.
• Only valid and eligible IMEI will enjoy the bundle offer
• Bundle offer eligibility depends on the IMEI list shared by the Device vendor 3 days prior of Device sales from the touch point
• GP is not responsible for any Device’s IMEI which were not shared with GP for offer configuration for that specific campaign.
• The offer is only applicable for Device Vendor/Authorized Distributer verified handsets. If any dispute arises regarding the handset authenticity, Device Vendor/Authorized Distributer will be liable entity
• Retailers of the device vendors will ensure that the device sold to the customer is legally imported and is eligible for the bundle offer
• No complaints regarding tagging will be applicable after the closing of the campaign.